Krowd

Leaks and water damage

Report leaks and water damage with a clear timeline

Leaks can damage ceilings, walls, electrics, flooring, and belongings. A clear record helps show the source, spread, and response time.

Capture the source and impact

Take photos from a safe position and update them if the leak spreads. Record if water is near lights, sockets, or appliances.

  • Date and time water first appeared
  • Rooms and surfaces affected
  • Photos of stains or active dripping
  • Damage to belongings or decoration

Follow up after temporary fixes

A temporary repair may stop water for now but not solve the cause. Keep recording if stains grow, mould appears, or the leak returns.

Frequently asked questions

What if water is near electrics?

Treat this as a safety concern. Avoid touching affected electrics and seek urgent help from the proper emergency route.

Can I claim for damaged belongings?

You may be able to, depending on responsibility, notice, evidence, insurance, and the facts of the case.

Should I photograph every leak?

Yes, if it is safe. Dated photos help show how long the issue lasted and whether it got worse.