Krowd

Tenant rights

Tenant repair rights, explained simply

If you rent your home, you may have rights when repairs are delayed or conditions are poor. The best first step is often a clear record of what happened.

Common repair rights topics

Repair rights can depend on your tenancy, landlord type, and the problem. These topics often come up.

  • Landlord repair duties
  • Damp, leaks, heating, and safety
  • Complaint and ombudsman routes
  • Evidence for compensation or rent refund requests

Avoid risky steps

Do not stop paying rent or arrange major repairs yourself without proper advice. Safer escalation starts with records, complaints, and advice.

Frequently asked questions

Do private and social tenants have the same rights?

Some rights overlap, but processes and complaint routes can differ. Your landlord type matters.

What evidence should tenants keep?

Keep photos, dates, repair references, messages, appointment notes, and the effect on your household.

Can I escalate without legal action?

Often yes. Complaints, landlord policies, local authority routes, and ombudsman routes may be options.